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CANCELLATION POLICY

At Evolve Back Resorts, we understand that your plans can change unexpectedly & have designed our cancellation policy with your interests in mind.
You can cancel your booking up to 24 hours before check-in & we will issue you a credit voucher for the full amount paid, allowing you to plan your next stay with us at your convenience.

 

CREDIT VOUCHER TERMS

 
  • Cancellations received 14 days prior to check-in - You’ll receive a credit voucher for the full amount paid, with unlimited validity & you can redeem it for stays anytime in the future.
  • Cancellations received within 1 to 14 days of check-in - You’ll receive a credit voucher for the full amount paid, with certain blackout dates during which the voucher cannot be redeemed. Please contact us for more information about our blackout dates.
  • Cancellations received within 24 hours of check-in - Cancellation charges equal to 100% of the full booking amount will be applicable.
  • Please note that Credit vouchers will be issued for the full amount paid. These vouchers will be subject to the rates and offers available at the time of redemption, and the original booking offer may not apply.
 


CHECK-IN DOCUMENTATION

 
  • INDIAN NATIONALS: As per Govt. regulations, Indian nationals are required to provide a proof of identity in original for the Primary Guest in each room such as PAN card/ Driving License/ Voter’s ID/Aadhar Card/ Passport at the time of check–in.
  • NON-INDIAN NATIONALS: All foreign nationals are required to produce their original Passports along with a copy of their Visa, and those working in India, their Residential Permits as well, at the time of check-in.

CREDIT VOUCHER TERMS

 
  • Cancellations received 14 days prior to check-in - You’ll receive a credit voucher for the full amount paid, with unlimited validity & you can redeem it for stays anytime in the future.
  • Cancellations received within 1 to 14 days of check-in - You’ll receive a credit voucher for the full amount paid, with certain blackout dates during which the voucher cannot be redeemed. Please contact us for more information about our blackout dates.
  • Cancellations received within 24 hours of check-in - Cancellation charges equal to 100% of the full booking amount will be applicable.
  • Please note that Credit vouchers will be issued for the full amount paid. These vouchers will be subject to the rates and offers available at the time of redemption, and the original booking offer may not apply.
 


CHECK-IN DOCUMENTATION

 
  • INDIAN NATIONALS: As per Govt. regulations, Indian nationals are required to provide a proof of identity in original for the Primary Guest in each room such as PAN card/ Driving License/ Voter’s ID/Aadhar Card/ Passport at the time of check–in.
  • NON-INDIAN NATIONALS: All foreign nationals are required to produce their original Passports along with a copy of their Visa, and those working in India, their Residential Permits as well, at the time of check-in.

CREDIT VOUCHER TERMS

 
  • Cancellations received 14 days prior to check-in - You’ll receive a credit voucher for the full amount paid, with unlimited validity & you can redeem it for stays anytime in the future.
  • Cancellations received within 1 to 14 days of check-in - You’ll receive a credit voucher for the full amount paid, with certain blackout dates during which the voucher cannot be redeemed. Please contact us for more information about our blackout dates.
  • Cancellations received within 24 hours of check-in - Cancellation charges equal to 100% of the full booking amount will be applicable.
 
Please note that Credit vouchers will be issued for the full amount paid. These vouchers will be subject to the rates and offers available at the time of redemption,
and the original booking offer may not apply.
 


CHECK-IN DOCUMENTATION

 
  • INDIAN NATIONALS: As per Govt. regulations, Indian nationals are required to provide a proof of identity in original for the Primary Guest in each room such as PAN card/ Driving License/ Voter’s ID/Aadhar Card/ Passport at the time of check–in.
  • NON-INDIAN NATIONALS: All foreign nationals are required to produce their original Passports along with a copy of their Visa, and those working in India, their Residential Permits as well, at the time of check-in.

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